Frequently Asked Questions
Everything you need to know about your Every Other Thursday™ experience.
When will my order ship?
Orders are typically processed within 2-4 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 14-day return window for unworn and unwashed items in their original packaging. Please note that certain limited-release items may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
How should I care for my garments?
To preserve the quality of our fabrics, we recommend washing in cold water with similar colors and hanging to dry. Avoid using bleach or high-heat tumble drying.
Can I cancel or modify my order?
Once an order is placed, it moves quickly to our fulfillment center. We can only process cancellations or address changes if requested within 1 hour of purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as flexible payment options like Shop Pay Installments.